Your data belongs to you.
Policy compliant with European GDPR · clear, no jargon.
Data we collect
Customer account · email, last name, first name, address, phone (optional), preferred language.
Orders · purchase history, billing/shipping addresses, transactions.
Browsing · visited pages, duration, traffic source (anonymised Plausible analytics · no Google).
Payment · no banking data is stored with us. Everything goes through Stripe (PCI-DSS level 1).
Why
To process your order, send you the parcel tracking, keep you informed of our news (if you consented), and improve our pages.
We never sell your data. We only share with our technical providers (Stripe, Brevo, Cloudflare) · all GDPR-compliant.
Retention
Account data: as long as you have an active account. Deletion possible at any time.
Order data: 10 years (legal accounting obligation).
Analytics cookies: 13 months max.
Your rights
You can at any time:
- Access your data · from your account
- Correct your information
- Request erasure · by email at dpo@afrikamode.store
- Unsubscribe from our emails · one click in each email
- File with the supervisory authority in case of dispute
Cookies
We use a minimal number of cookies · only essential ones for the site (cart, session, language) and a respectful analytics tool (Plausible, no tracking cookie).
See our cookies policy for details.
DPO contact
Data protection officer: dpo@afrikamode.store